Market USA FCU | Important Member Alert: TruStage Cybersecurity Incident

Market USA Federal Credit Union has been notified that TruStage, a provider of insurance and protection products offered through credit unions, including Market USA FCU, is responding to a cybersecurity incident that has affected portions of its technology environment. TruStage has reported that it proactively shut down parts of its network while it investigates the incident and works to restore services. To assist members, TruStage has established the following resources:

Market USA FCU's core systems, digital banking services, debit cards, credit cards, and member accounts have not been impacted by this incident. The issue is limited to TruStage's systems and services.

At this time, TruStage has not indicated that member personal information was accessed, acquired, or misused as a result of this incident. TruStage's investigation remains ongoing, and additional information will be provided as it becomes available.

We encourage members to remain vigilant and exercise caution when responding to unsolicited phone calls, emails, or text messages requesting personal or financial information. Fraudsters may attempt to take advantage of this situation by impersonating TruStage or other trusted organizations. Members should avoid clicking links or providing sensitive information unless they have independently verified the source.

Asked to Withdraw Cash? Contact Us First

Market USA will never ask you to withdraw cash or transfer funds at someone’s direction. See how these scams work and how to verify a call.

Market USA FCU Important Member Alert: TruStage Cybersecurity Incident

Market USA FCU's systems, digital banking services, and member accounts have not been impacted by the TruStage cybersecurity incident. At this time, TruStage has not indicated that member personal information was accessed, acquired, or misused.

Your Information and Our Commitment to Security

Your privacy and security are important to us. This notice outlines a data security incident involving one of our service providers, what it may mean for you, and the steps being taken to protect your personal information.

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Market USA Federal Credit Union is a full-service financial institution with locations in Maryland and South Carolina as well as nationwide locations through the Shared Branch Network.