Our call volume is high during this crisis. Rather than wait on hold, you can message us from within our app or Online Banking, text 301-586-3400, email memberservices@marketusafcu.com or utilize our Secure Contact Form to request that we call you back. If you send us an email, please do not include any sensitive information, such as your social security number, member number, etc. You will receive a call back within 1 business day. Please include your phone number (if not texting).
We will respond as soon as possible during normal business hours. For your security, do not send sensitive information through text, such as your account number or social security number. Instead you can use the Secure Contact Form on this page or send a secure message through our Online Banking or Mobile App. Please note we will never ask for your account information through text. Message and data rates may apply.
The Supervisory Committee acts as liaison between the membership and management of the credit union. If you have questions or concerns about your account, please email or call our Member Service Center. To correspond directly with the Supervisory Committee, write to:
supervisory.committee@marketusafcu.com
For your security, do not send sensitive information to this Supervisory Committee email address, such as your account number or social security number. If including sensitive information, please contact member services using the Secure Contact Form on this page or send a secure message through our Online Banking or Mobile App.
