At Market USA, we recognize that members may encounter unexpected financial challenges, such as government layoffs or other unforeseen circumstances. To support you during these challenging times, we have developed a range of assistance programs designed to provide immediate relief and long-term protection.
Our Skip-a-Pay* program allows you to defer a monthly payment on your auto or personal loan, giving you the flexibility to manage your finances during this difficult time. By skipping a payment, you can free up funds for other essential expenses, alleviating some of the financial pressure.
We offer a $1,000 Emergency Assistance Loan to help you cover urgent expenses. Whether you need funds for medical bills, groceries, or other necessities, this loan is designed to provide quick financial relief with affordable repayment options.
We understand that involuntary unemployment can significantly impact your ability to repay loans. If you have Debt Protection coverage on your participating loan, you may be eligible for payment assistance in the event of involuntary unemployment. This coverage helps you avoid default and protects your credit rating, offering peace of mind during this difficult time. Contact us to see how your coverage can help during this period.
As part of our commitment to supporting members facing financial challenges, we offer free financial coaching through KOFE (Knowledge of Financial Education). KOFE provides personalized guidance to help you manage your finances, navigate hardships, and make informed financial decisions. Their expert coaches are available to assist you every step of the way. Schedule a free coaching session by calling 800-378-8044 or booking an appointment online.
Market USA recognizes these are uncertain times, and we are committed to supporting our members. We have additional hardship programs in place to assist you with your financial struggles—no credit pulls required. If you would like to discuss how you can qualify or have any other questions, don’t hesitate to contact us at paymentsolutions@marketusafcu.com or 301-586-3400, option 6. Our team is ready to help you navigate your financial options and find the best solution for your needs.
*A minimal processing fee per loan will be charged to your savings or checking account based on your monthly payment. Interest will continue to accrue on unpaid loan balance. To qualify for extension, loan must be open for at least 90 days and in good standing. Certain restrictions apply. Contact us for details.
Market USA Federal Credit Union is a full-service financial institution with locations in Maryland and South Carolina as well as nationwide locations through the Shared Branch Network.