Security Alerts

Recent security notifications you should be aware of.

NCUA Warns of Fake Check Scams

April 2017 - Consumers Should be Vigilant and Avoid Depositing Checks from Unknown Parties

Consumers should be on the lookout for fake check scams, the National Credit Union Administration warned today after receiving numerous inquiries from consumers.

There are many versions of a fake check scam. However, the result is the same. Scammers lure consumers into depositing a cashier's check, money order, or other checking instrument from someone they don't know and wiring or sending money to the scammers. A check may take considerably longer to clear the financial institution that issue it before the funds can be collected. It could take days or even weeks to discover that the deposited check was fraudulent.

FBI Warns Against Email Extortion

June 2016 - [WARNING] The FBI issued an alert about a new scam you need to be aware of. This is an email you receive which threatens to make public all your personal, and sometimes very private information unless you pay a ransom in an electronic currency called Bitcoin.

It is easy to get intimidated by threats like this, and you might be pushed into trying to prevent possible negative consequences. However, do not fall for pressure tactics like this, because if you do, your data will be sold to other scammers who will continue to haunt you.

If you receive email extortion demands, do not answer, and do not pay anything. Report this scam to the FBI's Internet Crime Complaint Center (IC3) instead. Here is their website: . Remember... Always Think Before You Click!

International Security Breach

You may be aware of the security breach of 1.2 billion user names and passwords by Russian hackers. Security of our members is top priority, and we have strong measures in place to protect the credit union from outside threats. Due to these measures, Internet Banking was not affected by this breach.

Although Market USA was not impacted by this breach, we would like to take this time to review the steps that you can take to safeguard your passwords:

  • Create different passwords for different accounts. Using the same password for all of your accounts makes it much easier for a hacker to access your information.
  • Use uncommon passwords. There are plenty of options on the keyboard to strengthen your password, such as using UPPERCASE and lowercase letters, as well as adding symbols.
  • Avoid words found in dictionaries.
  • Use password management software. Preferably choose software which creates random passwords for you.

Market USA Not Impacted by Heartbleed Bug

April 2014 - This week, a computer security vulnerability referred to as Heartbleed has been making news headlines. Market USA does not use the OpenSSL cryptographic software you are hearing about and is not affected by the security issue. We do encourage you to be mindful of your security when using any online service. You should not reuse passwords and security questions between different sites. If you use the same security information for different online services we recommend making changes to protect yourself.

NCUA Warns about Telephone Fraud

Market USA has received the following announcement from NCUA (National Credit Union Administration), warning of attempts by unknown individuals of obtaining personal information. Consumers Targeted by Vishing Scam Should Call The NCUA Agency Hotline

ALEXANDRIA, Va. (Jan. 21, 2014) - The National Credit Union Administration warned consumers to beware of a new telephone fraud, known as a "vishing" scheme, that is using the agency's name in an attempt to obtain personal financial information.

Several credit union members (not necessarily Market USA members) have been contacted by an automated phone call claiming to be from NCUA and notifying consumers their debit cards have been compromised. The call then asks the receiver to follow prompts, which request personal information, including sensitive financial data and personal identification information.

Anyone contacted by this so-called "vishing" scheme should immediately contact NCUA's Consumer Assistance Center Hotline at 800-755-1030 or by email at to report the scam. Operators answer calls Monday through Friday between 8 a.m. and 5 p.m. Eastern.

View the entire press release